Frequently Asked Questions

Everything you need to know about your shopping experience with W for Woman.

How can I track my order?

Once your order is shipped, you will receive an email and SMS with the tracking ID and a link to the courier partner website to monitor your delivery status.

What is the return and exchange policy?

We offer a 15-day return and exchange policy for all unused products with original tags intact. You can initiate a request through the 'My Orders' section on our website.

Are there any shipping charges?

We offer free shipping on all prepaid orders within India. For Cash on Delivery (COD) orders, a nominal convenience fee may apply depending on the order value.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' with body measurements. We recommend referring to it to find your perfect fit across our ethnic and contemporary collections.

What payment methods do you accept?

We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, Wallets, and Cash on Delivery (COD).

How do I care for my W garments?

Most of our products come with specific care instructions on the inner label. We generally recommend dry cleaning for heavy ethnic wear and gentle hand wash for cotton-based styles.